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Operations Lead (m/w/d)

Permanent employee, Full-time · Berlin
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About the role
Als Operations Lead bist Du verantwortlich für den strategischen Aufbau und die Skalierung unserer europaweiten Supply Chain Operations. Du führst die Bereiche Supply Chain, Procurement und Culinary und sorgst dafür, dass LANCH operativ exzellent aufgestellt ist, um unsere ambitionierten Wachstumsziele zu erreichen.

Was Du tun wirst:

  • Du baust unsere europaweite Supply Chain Infrastruktur strategisch auf und skalierst diese in neue Märkte – von der Planung bis zur Umsetzung.
  • Du führst und entwickelst die Teams Supply Chain, Procurement und Culinary und baust diese strategisch weiter aus.
  • Du entwickelst die langfristige Operations-Strategie in enger Abstimmung mit dem COO und dem Leadership Team.
  • Du verantwortest dieProduct Roadmap und steuerst End-to-End Produktlaunches – von der Konzeption über die Beschaffung bis zur finalen Auslieferung.
  • Du bündelst Feedback aus Strategy, Menu-Planung und Culinary und übersetzt dieses in konkrete operative Maßnahmen.
  • Du identifizierst neue Lieferanten, Produzenten und Logistikpartner in Europa, baust starke Partnerschaften auf und verhandelst Konditionen.
  • Du etablierst KPIs und Reporting-Strukturen, die Dir und dem Leadership Team volle Transparenz über die operative Performance geben.
  • Du optimierst kontinuierlich Prozesse entlang der gesamten Wertschöpfungskette – von der Beschaffung bis zur Delivery.
  • Du bist regelmäßig vor Ort bei Produzenten, Lieferanten und Partnern, um Beziehungen zu stärken und operative Herausforderungen direkt zu lösen.
About you
  • Du hast 5-8+ Jahre Berufserfahrung in Supply Chain, Logistics, Operations oder Procurement – idealerweise in schnellwachsenden Scale-ups, FMCG, Food, CPG oder E-Commerce.
  • Du hast bereits erste Führungserfahrung gesammelt und mehrere Jahre Teams geleitet.
  • Du hast nachweislich Supply Chains aufgebaut, skaliert oder internationalisiert – idealerweise in Europa.
  • Du denkst strategisch, bleibst aber gleichzeitig hands-on und scheust Dich nicht, operativ mit anzupacken.
  • Du bist ein*e Natural Leader: Du inspirierst Teams, schaffst Klarheit und treibst Dinge voran – auch in ambiguen Situationen.
  • Du hast exzellente Kommunikations- und Verhandlungsfähigkeiten auf Deutsch und Englisch.
  • Du bist stark analytisch, datengetrieben und triffst Entscheidungen auf Basis von Fakten und KPIs.
  • Du hast einen "Founder Mindset": Ownership, Pragmatismus, Geschwindigkeit und die Bereitschaft, auch mal die Ärmel hochzukrempeln.
  • Nice to have: Erfahrung im Aufbau von Food Supply Chains, QSR, Virtual Kitchens oder CPG sowie ein Netzwerk zu Produzenten und Logistikdienstleistern in Europa.
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Über uns
LANCH ist das wahrscheinlich am schnellsten wachsende Consumer-Startup in Deutschland, gegründet von Serial Entrepreneurs und unterstützt von den besten Investoren Europas. Unsere Vision ist es, schon heute die Lebensmittelmarken von morgen zu schaffen, und zwar in den Bereichen Delivery, Store und CPG. Unterstützt werden wir von HV Capital, Felix Capital und einer Reihe von Superstar-Investoren wie den Machern von FlixBus, Gorillas, Flaschenpost, Glovo, Foodspring, Foodora, HelloFresh, Wolt, sowie den bekanntesten Stars unserer Zeit wie Knossi, Luciano, Mario Götze, André Schürrle und Trymacs.  

5 Reasons to join LANCH:
1. Huge growth & even bigger growth ahead
LANCH is the fastest growing consumer company in DACH ever and it’s still the very beginning. A journey like this brings massive career growth trajectory for you.
2. Work with experiences founders & C-Level
Serial founders who have exited companies to Netflix, DeliveryHero, Bird and experienced C-Level.
3. Trusted by the best investors out there
Raised oversubscribed pre-seed to Series A rounds in less than a year in the toughest venture market. Backed by Europe’s best investors such as HV Capital, Felix Capital, founders of FlixBus, Flaschenpost, Foodora, Foodspring, Glovo, Wolt or superstars like Mario Götze, Knossi, Luciano, André Schürrle & more.
4. Early enough to have huge impact but late enough to know the business works & scales fast
Timing is everything: joining LANCH now is the perfect timing. We already know the business works and we have already fulfilled over 2.4 million orders. However, we are still small and you will have massive impact and career growth ahead.
5. Culture, fun, success - join a great team
- We're growing incredibly fast - be prepared to learn a lot and take on responsibility.
- An exceptionally good and experienced team. Here you can build your career.
- Fair compensation and shares in LANCH (for permanent employees).
- 100+ team members after just 2.5 years and flat hierarchies.
- Team offsites every 16 weeks to connect face-to-face and strengthen our relationships.
- Full autonomy at every level.
About the role
As Operations Lead, you are responsible for the strategic development and scaling of our Europe-wide supply chain operations. You lead the Supply Chain, Procurement, and Culinary departments and ensure that LANCH is operationally excellent to achieve our ambitious growth targets.
What you will do:
  • You strategically build and scale our Europe-wide supply chain infrastructure into new markets – from planning to execution.
  • You lead and develop the Supply Chain, Procurement, and Culinary teams and strategically expand them.
  • You develop the long-term operations strategy in close alignment with the COO and the Leadership Team.
  • You own the product roadmap and manage end-to-end product launches – from conception through procurement to final delivery.
  • You consolidate feedback from Strategy, Menu Planning, and Culinary and translate it into concrete operational measures.
  • You identify new suppliers, producers, and logistics partners in Europe, build strong partnerships, and negotiate terms.
  • You establish KPIs and reporting structures that give you and the Leadership Team full transparency into operational performance.
  • You continuously optimize processes along the entire value chain – from procurement to delivery.
  • You are regularly on-site with producers, suppliers, and partners to strengthen relationships and solve operational challenges directly.
About you
  • You have 5-8+ years of professional experience in Supply Chain, Logistics, Operations, or Procurement – ideally in fast-growing scale-ups, FMCG, Food, CPG, or e-commerce.
  • You have initial leadership experience and have led teams for several years.
  • You have demonstrably built, scaled, or internationalized supply chains – ideally in Europe.
  • You think strategically but remain hands-on and are not afraid to roll up your sleeves operationally.
  • You are a natural leader: You inspire teams, create clarity, and drive things forward – even in ambiguous situations.
  • You have excellent communication and negotiation skills in German and English.
  • You are highly analytical, data-driven, and make decisions based on facts and KPIs.
  • You have a "founder mindset": Ownership, pragmatism, speed, and willingness to roll up your sleeves.
  • Nice to have: Experience building food supply chains, QSR, virtual kitchens, or CPG, as well as a network of producers and logistics service providers in Europe.
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About us
At LANCH, we empower small gastronomy owners by giving them the tools needed to make food delivery fun again. We are building the world’s biggest virtual food court by creating high-quality delivery brands together with the megastars of our generation. LANCH is food delivery built for 2024. Backed by HV Capital, Felix Capital and a bunch of superstar angels such as the founders of FlixBus, Gorillas, Flaschenpost, Glovo, Foodspring, Foodora, Honest Food, Finleap and the most known YouTubers, rap stars and athletes of our time.

LIFE AT LANCH

  • A steep learning curve with a high career growth trajectory and massive ownership
  • Hybrid working and flexible working hours combined with a fair target salary
  • Offsite team events and regular get-togethers
  • Unique team spirit and flat hierarchies
  • Amazing 40 people team & highly experienced leadership team to learn from
  • Value-centered decision making: fast, transparent, creative and fun
  • Team offsites every 16 weeks to come together in-person & strengthen our relationships
  • Complete ownership on every level
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Deine Bewerbung
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