Head of Operations (m/f/d)

What you will do:

• You strategically build and scale our Europe-wide supply chain infrastructure into new markets – from planning to execution.
• You are the operative backbone of our business: leading the Supply Chain, Procurement, and Culinary teams and strategically expand them.
• You develop the long-term operations strategy in close alignment with the COO and the Leadership Team.
• You strategically build and scale our Europe-wide supply chain infrastructure into new markets from planning to execution; including capacity planning and forecasting putting a strong focus on supply chain partner management.
• You oversee the product roadmap together with our strategy & culinary team -  from conception through procurement to final delivery.
• You consolidate feedback from Strategy, Menu Planning, and Culinary and translate it into concrete operational measures.
• You establish KPIs and reporting structures that give you and the Leadership Team full transparency into operational performance.
• You push the team to continuously optimize processes along the entire value chain – from procurement to culinary.
• You build relationships with key suppliers, constantly screen the market are regularly on-site with producers, suppliers, and partners to strengthen relationships and solve operational challenges directly and have a strong sense to optimize costs per SKU.

• You have 5-8+ years of professional experience in Operations, Supply Chain, Logistics, or Procurement.
• Ideally, you gathered experience in fast-growing scale-ups, FMCG, Food, CPG, or e-commerce, managing high-velocity SKUs along the supply chain.
• You have leadership experience and have led small teams for at least 1-2 years.
• You think strategically but remain hands-on and are not afraid to roll up your sleeves operationally. You know how the lead projects in a structured way.
• Ideally, you have already scaled an organisation and its supply chain across multiple countries in Europe.
• You are a natural leader: You inspire teams, create clarity, and drive things forward – even in ambiguous situations.
• You have excellent communication and negotiation skills in German and English.
• You are highly analytical, data-driven, and make decisions based on facts and KPIs.