Sr. Lead Operations (m/w/d)

Permanent employee, Full-time · Berlin

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About the role
Als Sr. Lead Operations leitest Du die Teams Procurement, Culinary und Supply Chain Management. Du stellst unsere Operational Excellence sicher und sorgst dafür, dass unsere Prozesse im Einklang mit unseren ambitionierten Wachstumszielen skalieren. Idealerweise hast Du einen Supply Chain Hintergrund und weißt, wie man unsere Supply Chain + Ops-Prozesse europaweit skaliert.

Standort: Berlin, Deutschland
Startdatum: schnellstmöglich

Was Du tun wirst

  • Du führst die Teams Supply Chain, Procurement und Culinary und baust diese strategisch weiter aus.
  • Du baust unsere europaweite Supply Chain Infrastruktur strategisch auf und skalierst diese in neue Märkte – von der Planung bis zur Umsetzung.
  • Du entwickelst die langfristige Operations-Strategie in enger Abstimmung mit dem COO und dem Leadership Team.
  • Du verantwortest gemeinsam mit unserem Strategy & Culinary Team die Product Roadmap – von der Konzeption über die Beschaffung bis zur finalen Auslieferung.
  • Du bündelst Feedback aus Strategy, Menu-Planung und Culinary und übersetzt dieses in konkrete operative Maßnahmen.
  • Du etablierst KPIs und Reporting-Strukturen, die Dir und dem Leadership Team volle Transparenz über die operative Performance geben.
  • Du treibst das Team dazu an, Prozesse entlang der gesamten Wertschöpfungskette kontinuierlich zu optimieren – von der Beschaffung bis zur Kulinarik.
  • Du bist regelmäßig vor Ort bei Produzenten, Lieferanten und Partnern, um Beziehungen zu stärken und operative Herausforderungen direkt zu lösen.
About you
  • Du hast 5-8+ Jahre Berufserfahrung in Operations, Supply Chain, Logistics oder Procurement – idealerweise in schnellwachsenden Scale-ups, FMCG, Food, CPG oder E-Commerce.
  • Du hast Führungserfahrung und hast bereits mindestens 1-2 Jahre kleine Teams geleitet.
  • Du denkst strategisch, bleibst aber gleichzeitig hands-on und scheust Dich nicht, operativ mit anzupacken. Du weißt, wie man Projekte strukturiert leitet.
  • Idealerweise hast Du bereits eine Organisation und deren Supply Chain über mehrere Länder in Europa hinweg skaliert.
  • Du bist ein Natural Leader: Du inspirierst Teams, schaffst Klarheit und treibst Dinge voran – auch in ambiguen Situationen.
  • Du hast exzellente Kommunikations- und Verhandlungsfähigkeiten auf Deutsch und Englisch.
  • Du bist stark analytisch, datengetrieben und triffst Entscheidungen auf Basis von Fakten und KPIs.
Über uns
LANCH ist das wahrscheinlich am schnellsten wachsende Consumer-Startup in Deutschland, gegründet von Serial Entrepreneurs und unterstützt von den besten Investoren Europas. Unsere Vision ist es, schon heute die Lebensmittelmarken von morgen zu schaffen, und zwar in den Bereichen Delivery, Store und CPG. Unterstützt werden wir von HV Capital, Felix Capital und einer Reihe von Superstar-Investoren wie den Machern von FlixBus, Gorillas, Flaschenpost, Glovo, Foodspring, Foodora, HelloFresh, Wolt, sowie den bekanntesten Stars unserer Zeit wie Knossi, Luciano, Mario Götze, André Schürrle und Trymacs.  

5 Reasons to join LANCH:
1. Huge growth & even bigger growth ahead

LANCH is the fastest growing consumer company in DACH ever and it’s still the very beginning. A journey like this brings massive career growth trajectory for you.
2. Work with experiences founders & C-Level
Serial founders who have exited companies to Netflix, DeliveryHero, Bird and experienced C-Level.
3. Trusted by the best investors out there
Raised oversubscribed pre-seed to Series A rounds in less than a year in the toughest venture market. Backed by Europe’s best investors such as HV Capital, Felix Capital, founders of FlixBus, Flaschenpost, Foodora, Foodspring, Glovo, Wolt or superstars like Mario Götze, Knossi, Luciano, André Schürrle & more.
4. Early enough to have huge impact but late enough to know the business works & scales fast
Timing is everything: joining LANCH now is the perfect timing. We already know the business works and we have already fulfilled over 2.4 million orders. However, we are still small and you will have massive impact and career growth ahead.
5. Culture, fun, success - join a great team

- We're growing incredibly fast - be prepared to learn a lot and take on responsibility.
- An exceptionally good and experienced team. Here you can build your career.
- Fair compensation and shares in LANCH (for permanent employees).
- 100+ team members after just 2.5 years and flat hierarchies.
- Team offsites every 16 weeks to connect face-to-face and strengthen our relationships.
- Full autonomy at every level.
About the role
As Sr. Lead Operations, you lead the Procurment, Culinary and Supply Chain Managment teams. You ensure our Operational Excellence and make sure that our processes scale in line with our ambitious growth targets. Ideally, you have a supply chain background and know how to scale our supply chain + ops processes across Europe.

Location: Berlin, Germany
Start Date: asap

What you will do:

  • You lead the Supply Chain, Procurement, and Culinary teams and strategically expand them.
  • You strategically build and scale our Europe-wide supply chain infrastructure into new markets – from planning to execution.
  • You develop the long-term operations strategy in close alignment with the COO and the Leadership Team.
  • You oversee the product roadmap together with our strategy & culinary team -  from conception through procurement to final delivery.
  • You consolidate feedback from Strategy, Menu Planning, and Culinary and translate it into concrete operational measures.
  • You establish KPIs and reporting structures that give you and the Leadership Team full transparency into operational performance.
  • You push the team to continuously optimize processes along the entire value chain – from procurement to culinary.
  • You are regularly on-site with producers, suppliers, and partners to strengthen relationships and solve operational challenges directly.
About you
  • You have 5-8+ years of professional experience in Operations, Supply Chain, Logistics, or Procurement – ideally in fast-growing scale-ups, FMCG, Food, CPG, or e-commerce.
  • You have leadership experience and have led small teams for at least 1-2 years.
  • You think strategically but remain hands-on and are not afraid to roll up your sleeves operationally. You know how the lead projects in a structured way.
  • Ideally, you have already scaled an organisation and its supply chain across multiple countries in Europe.
  • You are a natural leader: You inspire teams, create clarity, and drive things forward – even in ambiguous situations.
  • You have excellent communication and negotiation skills in German and English.
  • You are highly analytical, data-driven, and make decisions based on facts and KPIs.
About us
At LANCH, we empower small gastronomy owners by giving them the tools needed to make food delivery fun again. We are building the world’s biggest virtual food court by creating high-quality delivery brands together with the megastars of our generation. LANCH is food delivery built for 2024. Backed by HV Capital, Felix Capital and a bunch of superstar angels such as the founders of FlixBus, Gorillas, Flaschenpost, Glovo, Foodspring, Foodora, Honest Food, Finleap and the most known YouTubers, rap stars and athletes of our time.

LIFE AT LANCH

  • A steep learning curve with a high career growth trajectory and massive ownership
  • Hybrid working and flexible working hours combined with a fair target salary
  • Offsite team events and regular get-togethers
  • Unique team spirit and flat hierarchies
  • Amazing 40 people team & highly experienced leadership team to learn from
  • Value-centered decision making: fast, transparent, creative and fun
  • Team offsites every 16 weeks to come together in-person & strengthen our relationships
  • Complete ownership on every level
Deine Bewerbung
We appreciate your interest in LANCH GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at hiring@lanch.com.
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